Terms of service

Terms of Service

Last updated: April 2026

Welcome to PivotPeak. These Terms of Service govern your use of our website at www.pivotpeak.co.uk and any purchases made through our store. PivotPeak is a brand operated by JZamz Ltd, a company registered in England and Wales. By accessing our site or placing an order, you agree to these terms.

1. Our Products

PivotPeak sells premium AI smartphone stabilisers and accessories. Product descriptions, images, and specifications are provided in good faith. We reserve the right to update or discontinue products at any time without prior notice.

2. Placing an Order

By placing an order, you confirm that you are at least 18 years of age and that all information provided is accurate. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors.

3. Pricing and Payment

All prices are displayed in GBP and include VAT where applicable. We accept major credit and debit cards, PayPal, and Klarna. Payment is processed securely through Shopify Payments.

4. Shipping and Delivery

We aim to dispatch all orders within 1-3 business days. Delivery times vary by location. Please refer to our Shipping Policy for full details.

5. Returns and Refunds

We offer a 30-day satisfaction guarantee. If you are not satisfied with your purchase, please contact us at support@pivotpeak.co.uk within 30 days of receiving your order.

6. Intellectual Property

All content on this website is the property of JZamz Ltd and may not be reproduced or used without our prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, JZamz Ltd shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website.

8. Governing Law

These Terms are governed by the laws of England and Wales.

9. Contact

For any questions, please contact us at support@pivotpeak.co.uk.

PivotPeak is a brand operated by JZamz Ltd, a UK registered company.